CRM Software
Delivering best-in-class customer relationship management solutions to streamline customer communication, improve engagement and to elevate your business to new heights.
Best CRM Software Development Company
As a customer preferred CRM software provider, we help businesses to implement the CRM softwares successfully into the business process and leverage its full potential to manage customer relationships. To cater to the growing demands of diverse business requirements, the CRM platforms deliver 360-degree customer view, personalised service and incredible customer experience.
CRM Software Development Services
With in-depth knowledge and extensive experience in CRM development, we build the best CRM systems that improve customer experience, drive sales, and boost customer loyalty.
Custom CRM Development
Our expert developers and consultants possess proficient experience in dealing with CRM software development and CRM marketing solutions to scale up marketing strategies and sales cycles. We hold inimitable technical proficiency in setting up, configuring and customising CRM solutions to provide you with enhanced customer management, productivity and efficiency.
CRM Consulting Services
With the right mix of domain knowledge, industry standards, and agile methodologies, our consultants create industry-specific CRM software that increases customer acquisition, conversion and retention. Our highly skilled CRM consultants will formulate a futuristic approach to propose a right CRM system that effectively resonates with changing customer expectations and new business models.
CRM Mobile App Development
Techffodils develops seamless and intuitive mobile based CRM applications that allows to manage customer relationships and sales activities anywhere, anytime, on any device. Our mobile app development team explores the latest industry trends and technologies to build highly sophisticated and extremely functional CRM applications with an excellent user interface.
CRM Integration Services
We can perform seamless integration of CRM solutions with third-party platforms including accounting, eCommerce, and marketing platforms. We can also perform CRM API integrations that allows businesses to automate sales processes and to create custom integrations to share data. Through CRM integration we guarantee improved customer experience, productivity, reporting, customer retention etc
CRM Migration Services
Techffodils employs best CRM software migration strategies to ensure a smooth and seamless migration of data from any platform to CRM system. Utilising agile methodology and best practices, we formulate a streamlined migration process of your current platform to a new CRM system with zero business impact and strict data security.
CRM Software Maintenance
Be it a CRM software for small business, medium or large business our experts offer prompt support and maintenance services to to assist you in solving simple to complex issues.
We act promptly and resolve issues swiftly to ensure your CRM software functionalities are updated to perform seamlessly and to enable business continuity.
Try Our Free CRM Software Demo
Are you looking to invest in CRM software? Book for a CRM Software Demo with us and experience how our top CRM software adds value to your business.
Features Of CRM Software Development
With in-depth knowledge and extensive experience in CRM software development, we offer a host of value-added services to businesses across diverse sectors.
Contact Management
Contact management module stores and manages the personal and professional information of your business contacts including business prospects, customers, and sales leads in a systematically organised and accessible database. The contact management system enables real-time data access from anywhere anytime, integration of customer information and social information from other sources, smart collaboration etc
Lead Management
Effective lead management system enables to drive more sales by converting the prospects to leads. Our lead management software identifies quality leads, categorises the leads based on the conversion potential, plans a lead nurturing process and assigns it to the sales team to evaluate and optimise. Good lead management saves time and effort by capturing high-intent leads.
Sales Automation
CRM with sales automation captures and updates customer data to account records, automates the workflow of the sales process, generates sales reports etc. The sales automation module automates the record creation, activity logging, and data entry. It also automates the communication by sending targeted email campaigns, automated messages, scheduling meetings etc. Sales reports and revenue generation.
Reporting and Analytics
The analytical reporting functionality of CRM gives your business insights on sales and marketing operations, customer service etc. The reporting and analytics module comes with a real time interactive dashboard to manage the sales pipeline, multi-level reporting feature to make informed business decisions and to identify issues and take appropriate action before they impact your business.
Integration Capabilities
The integration feature enables your customer relationship management (CRM) software to seamlessly integrate with third-party systems including marketing, eCommerce, ERP systems etc. CRM integration drives sales growth by engaging and retaining customers with proper communication, saves time and cost by automating workflows, centralised access to data improves workflow efficiency etc
Interaction History
The Interaction history module stores all kinds of interactions occurring in our CRM software. related to Customers, marketing campaigns, users, sales orders, quote etc. Providing a unified view of customer information, past purchases, interactions etc allows businesses to manage and analyse customer interactions throughout the business lifecycle ultimately improving customer service relationships.
Why Choose Our CRM Software Development Experts?
With extensive experience and professional touch we offer top CRM system development services that are more productive and adaptable for your growing business necessities. Our experienced CRM developers deploy a CRM software with all the vital customization and integration features to efficiently organise, manage customer relationships and upgrade marketing strategies.
High-quality, well-coded customer relationship management solutions built with future-proof technology.
Reliable support and maintenance services to meet business custom needs
CRM Software Development Process
We hold immense experience in implementing sophisticated and efficient software for crm and all our solutions are set out productively by employing the following procedures
Requirements Analysis
Our specialists will accurately define your business needs to identify project scope and then sketch the architecture of CRM system development including customization options, tech stack, functionality, third-party integrations etc
System Design
Our UI/UX designers design the best customer relationship management software by building the CRM interface starting from the concept design, prototype development ensuring seamless and visually appealing interface.
CRM Development
Our expertise developers transform the designed blueprint into conceptual coded elements to power up the CRM software program capabilities. The development process involves coding, integrating, debugging, optimising, and refining the code.
Testing & Deployment
At this stage our QA engineers ensure all CRM features function as intended and deliver a seamless, secure, and user-centric experience. After ensuring the quality, the custom CRM software is deployed into on-premises servers or cloud-based platforms.
Benefits of Using Our CRM Software
Leveraging cutting-edge technologies and proven methodologies our crm software development company ensures comprehensive coverage of all business operations while strengthening your customer relationships.
Targeted Marketing
Techffodils CRM helps your sales and marketing teams to collaborate together by running personalised targeted marketing campaigns and passing on high-potential leads to the sales team. The marketing automation features of our CRM software streamlines the sales and marketing processes, leading to more effective customer communication ultimately increasing customer retention and revenue.
Improved Customer Service
Our CRM software can help your business deliver a better customer experience by streamlining customer service workflows, unifying customers across multiple marketing channels, measuring and improving customer satisfaction etc. It also enhances customer interaction by offering smart, fast, and personalised customer service by analysing customer data, identifying patterns, and trends.
Increased Productivity
Our CRM software comes with an in-built automation platform that automates workflows and sends targeted email campaigns, automated messages, schedule meetings etc to drive consistent customer engagement and retention. We ensure businesses thoroughly utilise the potential of our CRM software by helping them in generating leads, increase conversion and enhancing ROI.
Technology We Work With
Our tech stack is updated with advanced technologies and competitive platforms to cope up with the rapidly changing technological environment.
Laravel
We utilise Laravel – the most popular PHP framework to develop high-performing, secure and scalable software applications that revolutionise your business to clinch a competitive edge in the market.
Codeigniter
Leveraging the potential of Codeigniter framework we build user-centric, modernised software solutions for startups, SMBs and large scale enterprises. Codeigniter transforms your business with easy database management, simple solutions, extra functionalities and convention with MVC pattern.
JavaScript
We create dynamic and interactive web applications by utilising Javascript libraries, frameworks and tools such as React, Angular, Node etc. With vast experience in Javascript, we build high-quality solutions that deliver the best user experience.
PHP
We create feature-rich, high functional PHP software solutions ranging from web pages, e-commerce solutions to enterprise-grade applications. Embracing top-notch PHP technologies we enhance business performance, automate processes, accelerate productivity etc.
Flutter
Using Flutter, we build dynamic and captivating web and mobile-based business-ready applications. Combining innovation and technology, we build custom Flutter software solutions to meet the specific needs of businesses across multiple niches.
WordPress
WordPress is a smart choice for those who require simplicity with a wide range of functionalities. We unlock the full potential of WordPress by leveraging custom plug-ins, intelligent frameworks, SEO optimization, API integrations etc
FAQ On Our CRM Software
In this FAQ section, you’ll get a comprehensive overview of our CRM software, and how it’s used in small business, how it improves customer interactions, integration capabilities etc
Explore this section to know more about our CRM software and how our custom CRM software is tailored to specific business needs by ensuring data security and privacy.
Customers are the most integral part of any business and CRM software is the right choice to improve customer experience and manage the interactions with customers, prospects, and other contacts.
CRM comes with the following key features and functionalities to improve customer interactions.
- CRM platforms deliver 360-degree customer view, personalised service and incredible customer experience.
- CRM provides several tools to manage customer interaction by sending regular emails about new products, offers, promotions etc
- Streamline processes, unified customer experience, address concerns and faster resolution to customer problems.
- Provides a single customer view to customer support faster, track customer history, view dashboards, and more.
- Predicts future trends along with behaviours and creates a connected user experience to deliver what they want, when they want.
Most of the small business owners fail to implement CRM to their business thinking it’s way too expensive and its enterprise-level features aren’t necessary for their small business. But, CRMs can be chosen according to business specific needs, hence a small business can effectively implement CRM at an affordable rate.
Here are a few features of our small business CRM software
- Comprehensive management of customer data while improving the business processes and increasing sales.
- Comes with reasonable pricing plans and shorter subscription periods.
- Small business CRM solutions are cloud based and are easy to implement.
- For a small business with a small sales team CRM creates standardised processes and facilitates fast communication.
- Small business CRM analyses consumer purchasing habits and offer tailored products/services for customers
The integration feature enables your customer relationship management (CRM) software to seamlessly integrate with third-party systems including marketing, eCommerce, ERP systems etc. CRM integration drives sales growth by engaging and retaining customers with proper communication, saves time and cost by automating workflows, centralised access to data improves workflow efficiency etc
Our CRM software can be integrated with the following systems
- Website Integration – Analyses customer behaviour and preferences driving increased engagement and conversion rates.
- Data Integration – Comprehensive data analysis with access to real-time data
- Marketing automation – Segments audiences more effectively and tailor marketing strategies
- ERP Integration – Automates core business processes and workflows eCommerce eCommerce Integration – automates the workflow of the sales process, inventory etc
- Social media integration -Links CRM with social media platforms for customer engagement.
Our CRM software is developed by following best practices that are necessary to deal with increased security breaches and vulnerabilities. We implement security strategies at all levels :software security, data security and communication security.
We ensure CRM data security and privacy by following the following procedures
- Strict coding practices
- Ensuring data privacy and compliance.
- The information or data stored is encoded to make sure that only the authorised person has access to the data.
- Implement strong authorization and authentication mechanisms
- Employ robust encryption algorithms and firewall protection
- Security audits vulnerability assessments
- Monitoring and Incident Response
- We ensure to maintain updated versions of the software to minimise security risks.
- Regular and timely data backups to ensure that the data stored is safe and secure.
Our expert developers and consultants possess proficient experience in dealing with CRM software development to scale up marketing strategies and sales cycles. We hold inimitable technical proficiency in setting up, configuring and customising CRM solutions to provide you with enhanced customer management, productivity and efficiency.
- Our custom CRM software can be tailored to specific business needs, allowing it to manage better customer relationships, sales processes etc
- We build custom CRM software from scratch with specific programming languages, frameworks, OS as per specific business requirements.
- The custom CRM software we deliver stands out in the market with its unique features and functionalities.
- We build CRM software in such a way that they are scalable to the latest technology and to meet future demands.